Because every piece is custom-made just for you, we’re unable to accept returns or exchanges for a change of mind.

Something’s not right?
If your order arrives damaged or incorrect, please email info@studiokikielise.com with photos within 48 hours. We’ll work with you to make it right.

Order cancellations:

  • Before sending your questionnaire/details: Full refund minus a 5% processing fee.
  • After sending your details but before printing: 50% refund.
  • After printing has started: Unfortunately, cancellation isn’t possible.

We take great care in crafting every design to perfection, and we want you to love the result. If you have any concerns, don’t hesitate to contact us we’re here to help.