Find the answers to your questions here
Super simple!
1. Choose your favorite design and place your order
2. After checkout, you'll receive a form to personalize your card
3. We create a design based on your details and send it to you for approval
4. Once you're happy and give the green light, we proceed with printing
Want to see the full process? Check out our how it works page.
Absolutely! We offer sample packs per collection so you can experience the quality firsthand. Visit our sample pack page and have a look! Want a mix of different collections? Just reach out via our contact form underneath and we’ll make it happen!
Patience is a virtue, but don’t worry we work fast!
• Netherlands & Belgium: ± 2 weeks, including two revision rounds (timeline depends on how quickly you approve the design)
• Other countries: Shipping takes a bit longer. Contact us for details
Need your cards, like… yesterday? We offer rush orders for an additional fee. Let us know your deadline and we’ll see what we can do!
You get two revision rounds to tweak and perfect your design. Noticed a mistake after approving? Let us know ASAP, we can still make changes if it hasn’t gone to print yet.
Of course! After ordering, you'll receive a form where you can provide your text exactly how you want it.
Small text changes? Easy! Want to switch up colors, paper or other elements? No problem, just contact us and we’ll discuss the possibilities.
Yes, we do! In addition to our semi-customized invitations, we also offer fully custom designs tailored to your unique vision. Whether you have a specific idea in mind or need help creating something from scratch, we’re here to bring it to life. Visit our custom made page and send us a message. We’d love to create something special just for you!
Ooh, fancy! If you’re interested in gold foil, embossing or other special finishes, we’d love to help. Contact us and we’ll go over the details together.
We have a dedicated page where you can explore all our available paper types. Looking for something different? We’re always open to new ideas! If you have a specific paper in mind, let us know — we love a creative challenge.
Standard paper? Beautiful. Premium paper? Extra dreamy, with a thicker feel and luxe texture.
We accept all kinds of payment methods like credit cards, PayPal and bank transfers.
Since every order is custom-made, full payment is required before we start designing.
Since all our products are custom-made, we’re unable to offer cancellations or refunds once your order has gone to print. However, if you haven’t yet submitted your design details or completed our questionnaire, we can issue a full refund. No problem!
If your order has already moved to the proofing stage (meaning you've approved your first design proof), cancellation is no longer possible, as your order is being crafted just for you.
Received a damaged or faulty order? That’s not okay! Please contact us at info@studiokikielise.com or via our contact form as soon as possible and we’ll work with you to find the best solution. We’re committed to making sure you’re happy with your order.
Yes! You’ll automatically receive an invoice after completing your order via your email.
Shipping costs vary depending on where you are. You’ll see the exact fee during checkout.
We don’t offer direct mailing of save the dates or invitations to individual recipients.
We want to ensure that everything arrives safely in your hands first, without the risk of lost or delayed mail.
Of course - once you receive your order - you’re free to send out your beautiful cards however you like.
Need advice on postage or envelope options? We’re happy to help. Just reach out!
Yes, we ship internationally! Delivery times depend on your location. Please see our Shipping and Delivery page for more information.
Oh no, so sorry for that! If your order arrives damaged, please send us a photo as soon as possible and we’ll find a solution. Click on the button below to contact us or email us at info@studiokikielise.com with the photo.